3mg developed a complete wireless application for the service industry.

The Mobile Elevator Manager application provides internet, extranet, and wireless interfaces to company information. It capitalizes on the on the remote nature of field employees in the construction industry by taking advantage of the convenience and pervasiveness of mobile computing.

The application allows field employees to research past work performed on jobs and equipment, order parts and tools, research equipment types, search knowledge databases, and enter work performed for certain tasks - all from a wireless device.

At the same time, the application allows office employees to research past work performed, schedule delivery of parts and tools, maintain inventories, dispatch repair calls, and track time reporting.

Lastly the application provides in interface for customers to view the work history on their buildings and equipment.

Key Components

Call Tracking Work History Elevator Info Building Info Maintenance Routes Employees

Time Reporting Troubleshooting Information Knowledge Management Parts Ordering Tools Ordering